RETURNS POLICYReturns (p. 1 of 2)
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Book items for resale
KEEP REGISTER RECEIPT: Keep receipt for both new and/or used books. This receipt is needed for both cash and charge returns. Manager’s approval required.
REFUNDS FOR NEW BOOKS:
• One week after term's start.
• If you DROP a class & 2 weeks within term’s start(fall/spring term)(1 week summer).
• Must be clean and undamaged (if originally shrink-wrapped, it must be shrink-wrapped).
• If purchased by charge and/or voucher, charge and/or voucher receipt also needed.
• Do not write or mark or unwrap ANY NEW BOOK until you are positive you need it.
REFUNDS FOR USED BOOKS:
• NO REFUNDS FOR USED BOOKS.
• See “Buyback” section.
DEFECTIVE BOOKS:
• Exchanged at any time
• New for new
• Used for used (if used not available, price difference for new will be made up by student)
Returns (p. 2 of 2)
BUYBACK:
• “Ca$h-for-Book$” buyback is offered either beginning and/or end of term.
• “Year-‘Round-Buyback” is offered all year.
• Check store for details about both types of buybacks.
Returns (p. one)
PUBLISHER RETURNS:
• Unsold books may be returned to publishers 4 weeks after term begins.
• Special Orders gladly accepted; see store for details.
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Non-book items for resale
SOFT GOODS (clothing): For undamaged, unworn items, manager’s approval required.
• Original tag needs to be on item.
• For full refund, keep receipt.
• If item received as a gift, item may be exchanged for an item of equal value.
• If no receipt, a gift certificate will be issued for lowest resale price that season.
GIFT, SUPPLIES & OTHER: Manager’s approval required.
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