Veterans Support Team & Program Coordinator

REPORTS TO: PROVOST STATUS: PART-TIME, NON-EXEMPT, SALARIED

Lake Erie College, a small, co-educational, four-year, independent liberal arts college located in Painesville, OH, 30 miles east of Cleveland, invites applications for the part-time position of Veterans Support Team and Program Coordinator. The coordinator oversees the V.E.T.S. (Veterans Education and Transition Support) Program at Lake Erie College. The coordinator’s duties include: collaborating with admissions staff and other personnel to recruit for the program, preparing all requested administrative, assessment, and accreditation documents; providing academic, social, and personal support for student veterans; and fostering relationships and maintaining communication with external institutions and agencies and other campus departments.

RESPONSIBILITIES

1) Recruits veterans and fosters relationships and maintains communication with external agencies and other campus departments

  • Serves as primary point of contact for student veterans, staff, administrators and faculty in relation to military-connected services at LEC.

  • Collaborates with campus partners (to include academic departments, Enrollment Management, Financial Aid, Student Life, the Student Success Center, Registrar, Public Relations, and student organizations).

  • Offers special veterans-related programming and activities for the campus community (such as open houses, Veterans Day, benefits fairs).

  • Develops relationships with community organizations (such as Willoughby Veterans Court).

  • Represents LEC in local, state and national professional organizations (such as NCLCA).

  • Works collaboratively with Admission, PR & Marketing and Academic Affairs for the purpose of recruiting military students (to include developing strategic partnerships with other postsecondary institutions, veterans’ organizations and business and industry professionals).

2) Prepares all requested administrative, assessment, and accreditation documents.

  • Semester reports, status updates, program assessments (such as space usage, enrollment numbers, GPAs), accreditation documentation (such as Military Friendly survey, HLC reports).

  • Informational and publicity materials (such as VETS webpage, FAQ sheets, College catalog information).

  • Budget allocations and reporting.

  • College policies as related to student veterans (such as deployment policy).

3) Provides academic, social and personal advising support to student veterans and vet dependents.

  • Academic counseling (to include College policies and procedures, major and minor requirements, course and graduation requirements).

  • Academic pre-advising sessions (to cover degree audits, course selection, meetings with advisors, registration procedures).

  • Counseling and referrals, as necessary, for service-related disabilities, College and course adjustment issues, interactions with instructors.

  • Monitoring of student progress and interventions as necessary.

  • Other related initiatives, such as instructional sessions, support groups, courses and/or seminars, as indicated.

  • Maintaining “The Bunker” and the Study Room as safe and welcoming spaces for student veterans and vet dependents (to include monitoring upkeep and functionality, ordering supplies, updating notices and informational materials).

PREFERRED QUALIFICATIONS:

  • Bachelor's degree required, masters preferred.

  • A person with direct experience working with veteran populations, preferably in a higher education environment.

  • Ability to work independently.

  • Ability to make administrative/procedural decisions and judgments.

  • Ability to coordinate and organize meetings and/or special events.

  • Office skills and knowledge of Microsoft Suite software.

  • Skill in organizing resources and establishing priorities.

  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.