1. MPS Degree
  2. Conflict Resolution and Negotiation in the Workplace

Conflict Resolution and Negotiation in the Workplace| Course

Examine conflict situations and develops strategies and skills to effectively solve disputes in the workplace.

This course examines conflict situations and develops strategies and skills to effectively solve disputes in the workplace. Learners will gain an understanding of the root causes of conflict within an organization. By hands-on activities and simulations, class members will explore various types of negotiations and conflict resolution strategies, practice team/multiparty negotiations, and develop a cultural awareness to help reduce conflict within multicultural teams.